Frequently Asked Questions
School Year / Day-off Camp
Registration may be rescheduled or credited to a future camp or class (minus $5 processing fee per camp day) until 21 days before a scheduled camp. Rescheduling is subject to space availability.
Within 21 days of a camp day, credits are only available if a waitlisted camper takes the spot (processing fee still applies). Camps often sell out well in advance. The further in advance you tell us about your camper’s change of plans, the more likely it is that we fill your spot.
Registrations cancelled before May 31 will be issued as a refund minus the $100 non-refundable portion of tuition or credited to any other available camp week or program for a $5 processing fee.
Refunds and credits will only be issued after May 31 if a waitlisted camper takes the available spot. Switching weeks is still be option, space permitting, but the $100 deposit is non-refundable and non-transferable at this point.
If Breathing Space cancels a camp due to under-enrollment, inclement weather, or other emergency, registrants will have the option of applying a credit or taking a refund.
Because your reservation represents a space in camp that was held for you and not available for purchase by other campers, there are no refunds issued after the dates listed above.
Edit 01/07/19: We’ve had a rash of refund requests for day off camp right at the previous 14-day deadline, which was very disruptive because that is also our final staffing and camp-cancellation deadline. Within two weeks of camp, parents need to know that we have sufficient enrollment to run and staff need to confirm their work plans. We do not want campers holding a spot in camp unless they are planning to use it. Consequently we ended refunds for day off camps, credit only, and pushed the deadline back by a week.
Refunds will usually be issued by check mailed to the address on your account profile within 30 days of refund request receipt.
If your refund is dependent on another participant taking your spot in a program and the spot isn’t immediately filled, refunds will be issued within 30 days of the scheduled program start date rather than request receipt.
We sometimes fill cancelled spots, but sometimes don’t. When we hit our refund deadlines, the vast majority of possible participants – even those who put themselves on our waitlists – have made other plans and filling vacant spots can be challenging. At that point we are counting on our registration numbers to cover our costs. If we allowed last minute refunds, we’d have to raise the price of camps and classes for everyone to compensate.
Managing changes to class and camp rosters, waitlists and refunds actually takes up a lot of staff time. While we understand that life isn’t always predictable, we don’t want clients registering to “hold their spot” while they firm up plans. Processing fees discourage this and compensate us for staff time.