Frequently Asked Questions
Withdrawals requested in writing will be processed and refunded as follows:
- More Than 7 Days Before Series Start: Refund issued in full minus the $5 processing fee. Fee waived when applying balance to another registration.
- More Than 48 Hours Before Series Start: Refund issued in at the No Risk Refund Policy rate or 80% minus $5 processing fee, whichever is greater.
- After The Series Start but More Than 48 hours Before the Halfway Point: Refunds will be prorated for the classes that have passed in the session, not the ones you have actually attended, and issued minus a $5 processing fee. Fee waived when applying the balance to a future registration.
- No refunds issued beyond the halfway point in a series.
- Unused multi-class passes are refundable for 30 days from purchase date.
- Used passes are not refundable.
About Pass Expirations
Multi-class passes are offered at a discount of $2 per class. This is an agreement with us and with yourself that you will attend 10 classes within 6 months. Because we understand that life is unpredictable, unexpired passes may be extended for an additional 6 months for a $20 fee (effectively forgoing the discount). Passes that expired more than 90 days prior may also be extended but may be subject to additional fees if our prices have increased since your pass was purchased.
Single Date Non-Camp Workshops
- More Than 7 Days Before Session/Event: Refund or credit issued in full minus a $5 or 4% processing fee (whichever is larger).
- More Than 48 Hours Before Session/Event: Refund issued in at 80% minus $5 processing fee.
- No refunds within 48 hours of an event.
Because your reservation represents a space in class or camp that was held for you and not available for purchase by other students, there are no refunds issued after the dates listed above. Under extraordinary circumstances, we will suspend registration to be used in a later session.
Student cancellations are subject to our refund policies for classes, camps, or workshops respectively.
What if Breathing space cancels?
In the event that Breathing Space Family Yoga cancels a class session or event before it starts, full refunds will be issued. If a session is cancelled due to low enrollment or other reason after it has begun, prorated refunds will be issued.
Inclement Weather Policy
We will make every effort to hold class as scheduled, even during inclement weather. If our class venue is open and an instructor can safely get there, we will very likely hold class.
Cancellations and updates will be posted on Facebook and Twitter as soon as a decision is made, normally 2 hours before class. Registered students will be notified of cancellations by email. If the cancelled class cannot be rescheduled, credits will be issued to all registered students.
School Year / Day-off Camp
Registration may be rescheduled or credited to a future camp or class (minus $5 processing fee) until 21 days before a scheduled camp. Rescheduling is subject to space availability.
Within 21 days of a camp day, credits are only available if a waitlisted camper takes the spot (processing fee still applies). Camps often sell out well in advance. The further in advance you tell us about your camper’s change of plans, the more likely it is that we fill your spot.
Registrations cancelled before May 31 will be issued as a refund minus the $100 non-refundable portion of tuition or credited to any other available camp week or program for a $5 processing fee.
Refunds and credits will only be issued after May 31 if a waitlisted camper takes the available spot. Switching weeks is still be option, space permitting, but the $100 deposit is non-refundable and non-transferable at this point.
If Breathing Space cancels a camp due to under-enrollment, inclement weather, or other emergency, registrants will have the option of applying a credit or taking a refund.
Because your reservation represents a space in camp that was held for you and not available for purchase by other campers, there are no refunds issued after the dates listed above.
Edit 01/07/19: We’ve had a rash of refund requests for day off camp right at the previous 14-day deadline, which was very disruptive because that is also our final staffing and camp-cancellation deadline. Within two weeks of camp, parents need to know that we have sufficient enrollment to run and staff need to confirm their work plans. We do not want campers holding a spot in camp unless they are planning to use it. Consequently we ended refunds for day off camps, credit only, and pushed the deadline back by a week.
Refunds will usually be issued by check mailed to the address on your account profile within 30 days of refund request receipt.
If your refund is dependent on another participant taking your spot in a program and the spot isn’t immediately filled, refunds will be issued within 30 days of the scheduled program start date rather than request receipt.
We often here from parents that they are hesitant to enroll if they aren’t sure their child will enjoy a class. We get it. That’s why we have our:
No Risk Refund Policy – Not sure if a kids & family series class will be right for you or your child? Register and come to the first class. If you notify us in writing within 48 hours after the first class that you will not be able to continue the session, we refund all but $2o for that first class.
We are also very flexible about switching classes for students who have nap time shifts during the course of a series. For example, if your child is enrolled in an 11 am class and starts napping at that time, we’ll happily switch her into one of our 9 or 9:30 am classes instead.
A common hesitation to signing up for a weekly class is that parents aren’t sure it will be the right fit for their child. We get that. It can be hard to even imagine a toddler or preschooler yoga or sign language class if you’ve never attended one.
That’s why we offer a No Risk Refund Policy – Register and come to the first class. If you notify us in writing within 24 hours of class that you will not be able to continue the session, you will pay only $20 for the class you attended. (See refund policies for more information.)